Terms of Service

Effective Date: August 28, 2025

Welcome to VIVA Virtual Solutions LLC. By using our website, signing up for services, or opting into SMS notifications, you agree to these Terms of Service. Please read them carefully.

Services

VIVA Virtual Solutions LLC provides AI-driven lead management, automated outreach, appointment scheduling, marketing automation, and related services. All services are subject to availability and are provided at the discretion of VIVA Virtual Solutions LLC.

Communication

By providing your phone number or email address, you consent to receive communications from us, including:

Updates about your lead management or automation services

Promotional offers (only if you opt-in)

Carriers are not liable for delayed or undelivered messages

Standard messaging and data rates may apply for SMS communications.

SMS Consent

When you opt-in to SMS updates from VIVA Virtual Solutions LLC:

You agree to receive messages about service updates, promotions, and important account information

You must be 18 years of age or older to use this SMS service.

You can unsubscribe at any time by replying STOP

For assistance, reply HELP

VIVA Virtual Solutions LLC will never sell or share your opted-in information with third parties

User Responsibilities

You agree to:

Provide accurate and up-to-date information

Keep your account details secure and confidential

Use our services responsibly and lawfully

Not misuse our website, platform, or automation tools

Payments

Payments for lead management, AI automation, and related services must follow the agreed terms.

Failure to make timely payments may result in suspension or termination of access to services.

Limitation of Liability

VIVA Virtual Solutions LLC is not liable for:

Indirect, incidental, or consequential damages resulting from use of our services or website

Delays, interruptions, or errors beyond our reasonable control

Changes to Terms

We may update these Terms of Service from time to time. Changes are effective immediately upon posting on our website with the revised effective date.